Refund Policy
Last updated: October 30, 2025
1. Refund Eligibility
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. We offer refunds for digital products under specific circumstances outlined in this policy. Refund requests must be submitted within 30 days of purchase.
2. Conditions for Refunds
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Refunds are available if the product does not function as described or contains significant defects.
3. Non-Refundable Items
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Certain items are not eligible for refunds, including customized products, products that have been fully utilized, or products purchased more than 30 days ago.
- Digital products downloaded and fully utilized
- Customized or personalized products
- Products purchased more than 30 days ago
- Products used in violation of our terms
4. Refund Process
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- Contact our support team with your purchase details
- Provide a detailed explanation of the issue
- Allow up to 5 business days for review
- Receive refund confirmation or alternative solution
5. Processing Time
Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Approved refunds will be processed within 7-10 business days. The refund will be credited to the original payment method used for the purchase.
6. Partial Refunds
Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. In some cases, partial refunds may be offered based on usage or specific circumstances.
7. Contact for Refunds
To request a refund or ask questions about our refund policy, please contact us:
Email: hello@cortexmai.com
Support Portal: Available 24/7
Response Time: Within 24 hours
